Contact Us

You can reach us at support@theiconstudios.co or by using the form below.

For the fastest response, please include the following in your message:

  • Your full name
  • Your order number (if available)
  • A clear description of the issue (e.g., missing item, wrong size, tracking issue, etc.)

Our support team typically responds within 24–48 business hours.

Frequently Asked Questions

FAQs

Each item is selected based on material, construction, and overall finish. We only work with suppliers who meet our strict standards for durability, structure, and detail.

Yes. All images reflect the actual item. Minor details variations may occur due to lighting or screen settings, but what you see is what you will get!

Orders are processed within 1–2 business days.

Estimated delivery time is 5–8 business days.

All shipments are trackable and insured until delivered.

Yes! Once your order has been fulfilled by our team, a tracking link will be sent via email or SMS

We accept returns within 30 days of delivery. Items must be unused and in original condition. To start a return, contact our support team.

All orders are covered by our 30-day Satisfaction Guarantee: "Love it or get a full refund. No questions asked."

If you’re not completely satisfied, you can return your item within 60 days of delivery. Products must be unused and in original condition. To start a return, just reach out to our support team — we’re here to help.

You can reach our team at support@altandalter.com

We typically respond within 24 business hours.

30 Day Money Back Guarantee

We offer a 30-day money-back guarantee. If you’re not in love, return it! No questions asked!